Microsoft office 2013 not responding when printing free download
Was this reply helpful? Yes No. Sorry this didn’t help. Thanks for your feedback. Choose where you want to search below Search Search the Community. I remember noticing this after I upgraded from Windows 8. Word freezes when I try to print a document. I just fixed it by troubleshooting. I am using Word as an administrator after troubleshooting. I did troubleshoot it again to test and see if the problem solved if I wasn’t using it as an administration. Print didn’t work. I again troubleshoot to send a report to Microsoft.
Then I troubleshoot again to be an administrator for using Word. I can print fine as an administrator but I want the problem solved for good so I don’t have to run word as an administrator. What options are there to fix this? Should I go back to Windows 8. Do I need to upgrade Office? I need to be able print documents for school.
This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Report abuse. Details required :. Cancel Submit. Stefan Blom MVP. In reply to VictoriaNH’s post on October 15, How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site. In reply to Stefan Blom’s post on October 28, Troubleshoot was able to fix it for me. I kept troubleshooting many times in a row. I troubleshooted as an admin on word and troubleshooted to not be an admin when I opened word and finally the problem fixed.
Something was wring with word and printing. I think it was the driver or being able to connect with the printer. This site in other languages x.
[Troubleshooting why Word won’t print – Office | Microsoft Docs
Oct 02, · Open Control Panel, select Programs & Features, scroll down to Microsoft Office, Right Click on it & this will open a couple of Repair options. This MS website might have some things you can try & it lists some other programs that can cause problems with Word Office include applications such as Word, Excel, PowerPoint, and Outlook. They’re available as a one-time purchase for use on a single PC. Microsoft plans include premium versions of these applications plus other services that are enabled over the Internet, including online storage with OneDrive and Skype minutes for home use. Oct 03, · In reply to C_34’s post on October 3, In Devices and Printers in Control Panel, try setting the Microsoft XPS Printer as the default and then see if Word continues to crash. If Word now works, go to your printer manufacturer’s web site and search for an updated driver. Stefan Blom. Office Apps & Services (Word) MVP.
Office | Download Office | Microsoft Office.Word stops responding when print or save to PDF? – Microsoft Community
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Microsoft office 2013 not responding when printing free download.Word 2013 freezes (not responding) when I try to print
The first page of a print job to an HP laser printer comes out fine. However, it will not print another page. Word or Excel hangs, and then asks to “Restart, or Close”.
Also when I close Windows 8, I get the message hpmsn All have the same issue. I have tried logging in as Administrator, as well as, the Standard User. Both logins have the problem. We ran the HP “Scrubber. First, start Word and Excel in safe mode to check whether the issue is caused by some add-ins. If the issue still occurs in safe mode, then start Windows in clean boot to check whether the issue is caused by some third party services.
Jaynet, I tried a clean boot as you described, and, unfortunately, it did not resolve the issue. I tried printing from Notepad and Wordpad, and those two programs do not have a problem.
We also found if the DLL error message is closed, a second print job can be submitted. It appears the hpmsn I don’t have any detailed specifics about it as i haven’t tried to fix the problem myself yet, since i found out that Office has some printing problems i’m waiting for an update.
Same problem here. First page after a reboot prints and then the hang. All have the same problem. Interestingly this is only happening with Windows 7 32bit. We also have a few Windows 7 64 bit PCs and they are happy to print with the latest HP drivers and 32 bit Office As a workaround I created a local port to print directly to the printer instead of using the server share with the UPD driver.
The problem seems to be fixed. I managed to discover that if I turned off “printing in background” i got a message in Windows taskbar that hpmsn If I “closed program” I could once again print from Office and other programs.
Before that, my customer had to restart her computer every time. I can confirm this is isolated to Windows 7 bit and HP Printers. This is happening on the Office flavor of Office Thanks a million! Turning off the Printer Status notification seems to have worked. I was quite skeptical that would fix it, but I’ve seen weirder stuff before. I turned it off in Print Management on the server and it pushed out the updated setting to all of our machines.
Arthurfuxate, I did try HP scrubber. The only way I got it to work was putting in a straight PCL driver on one of the printers, but then it shifted part of the output off the right side of the sheet probably not compatible with Windows 8 even though it said it was.
The best thing to do is to go to ‘See What’s Printing’ which will get you to the print queue, where you can get to the printer properties to change the settings. This should be bookmarked so its more easy to find :. Thanks a lot!!!!
I did what you suggest to my client with the same problem A nd everything is ok now!!! I have been reading this post, and have tried to reproduce this issue. I would like to investigate this issue further. If you are still experiencing this issue, please reply to this thread. I have the identical problem! Then I connected it via the USB cable; same problem. You could only print once per session in any of the programs; after that a reboot was necessary to print again.
This has got to be a known problem by now because multiple people are experiencing it and it’s repeatable. The evidence is compelling that it has something to do with the HP drivers and Office so I would hope HP and Microsoft, if necessary will make a speedy resolution of this. Please hurry with the solution here.
DEccher, I will attempt to do so, although the temporary? However, an all-purpose fix is still needed so that we all may be able to install the printer drivers either the native one which comes with the printer or the HP Universal without having to immediately go in and modify the internal settings in order to make it work.
Plus, one would assume that the “Printer Status Notification” was put in there for some good reason and we should reasonably expect that it should work without causing the problems it apparently does when it is enabled. It does not occur with other-brand printers as far as I can tell Don’t get me wrong, kudos to you for running across it but the actual “nut” of problem still exists until HP, Microsoft or both come up with the solution, which is to update the printer driver code.
Once the value is added Possibly restart the print spooler service and you should note this is disabled and greyed out. Thank you for the orientation. I am salivating at the possibility of being able to print following this protocol. But I do not get any response from clicking “Printer Properties”! Thanks, Shane, you just saved me a lot of troubleshooting time. Wow, thanks, it really worked.
I was about at the limit but it makes sense that it would be hanging at the notification, because that’s where it hangs. I guess it’s waiting for a signal it never receives.
We’ve been having exactly the same problem on several Win7 x64 machines which have just had Office x64 installed. When printing to HP printers a Laserjet and a M , using HP drivers I tried the PCL 5 and 6 universal drivers, and the full driver install for the M , the printer would hang after printing from either Word or Excel didn’t try any other office applications.
There’s definitely a problem with the notifications for HP printers across all drivers, and with Office All, my apologies for the delayed response. This issue has not been ignored, and is being addressed with the next roll of the Universal Print Driver UPD , slated for late Aug While we haven’t been able to repro this issue, we have been able to root-cause from dump files provided by a few customers.
First of all, thanks for the update Dan; it’s been an awfully long time in coming. I’m incredulous that HP couldn’t reproduce this problem when countless other people have experienced it each time they installed the printer driver; seems like at some point you said you were trying to reproduce it on virtual machines, which apparently still are not like a regular “hardware install” on a standalone computer.
Did you guys in fact try it with individual standalone computers by doing clean installs on them? As mentioned elsewhere, this occurs exclusively with Office 13, regardless of whether it’s on Windows 7, Windows 8 or Windows 8. In my broad experience it never happened with Office What on Earth took so long after the original problem was identified and reported over a year ago? That’s a really long response time, much more so than HP usually takes to address such a vexing bug.
Remember this was not just a minor annoyance; you could only print one job at a time and then the computer would be useless to print again often locking up completely until it was rebooted. This caused my clients untold agony, not to mention me, because I was expected to explain what the problem was and magically fix it. Fortunately after the work-around became known I could sort of head it off at the pass on future installations. Finally just exactly what, technically, was causing the problem?
After all the turmoil and brain-damage we went through confronting this nightmare, I and countless others, I’m sure would like to know exactly what caused it to blow up after printing only one time; I’ve never seen a bug like that before or after this time. It seems to happen every time. Then I removed the printer for the client computer, and restarted the client computer. I have had the same problem hp laserprinter dn – windows 7. After installation of Office only some pages are printed like all the other wrote it before.
After change the setting Printer Status Notification to Disabled it was working as Shane described above. I have been working to fix this problem all day. Your driver tweek worked like a charm. We have a small 10 user network all with old Office Decided to buy just Outlook , via key card. The download went on perfectly from Microsoft.
But trying to print anything a 2nd time crashed the program. Also after dumping Outlook via the task manager. No other application would be able to print. It was difficult finding the fix as well, you really have to just search for certain key words and phrases. This issue is documented in the UPD5. If you continue to experience issues after updating to UPD5. Doing so will ensure we get the issue properly qualified and cases needed for an escalation into the HP Labs.
You can also send me a head’s-up, informing me of the issues, so I can follow-up on them. Same problem as everyone else have reported. One printout works – then printer gets locked up. Spent an hour and half with HP support yesterday.